Privacy policy

DRAFT TEMPLATE. Have this reviewed against the Privacy Act 1988 (Cth), the Australian Privacy Principles, and PACFA/ACA requirements before publishing.

What I collect

Information you provide when you book or contact me (name, email, phone) and information shared in sessions, which is recorded in clinical notes.

How it is used

To provide counselling, manage bookings and payments, and meet legal and professional obligations. I do not sell your information or use it for marketing.

Storage and security

Records are stored securely [describe: practice software / encrypted storage, Australian-hosted?] and kept for the period required by law and professional standards.

Confidentiality and its limits

Your information is kept confidential except where disclosure is required or permitted by law, such as serious risk of harm to you or others, or a court order.

This website

This site does not use advertising trackers. The contact form is processed by [Formspree] and bookings by [Calendly], which may store data outside Australia.

Access, correction and complaints

You may request access to or correction of your information at any time by emailing hello@shamikacooray.com. If you have a concern, contact me first. You may also contact the Office of the Australian Information Commissioner (oaic.gov.au), or PACFA / ACA.

Last updated: [date]